A disappointment of stellar proportions

[elvum]

So, it seems that the Star has gone downhill again. The beer is still fine, but there's no way that Fullers would risk the reputation of a pub that's been in every edition of the Good Beer Guide, so that's no surprise. The disappointment is the food. The steaks have gone up in price again, to £14. I don't mind paying £14 for a steak. But I do mind paying £14 for four measly ounces of overcooked ribeye. It could just be that the kitchen was busy, or that they were trying to eke out a dwindling supply of meat (neither of which would be acceptable, but would at least suggest that standards hadn't plummeted), but the continental meat platter we had as a starter was pretty mediocre, too. It's under new management again.

My disappointment was so bitter (and the portions now so meagre) that I bought a fillet steak from M&S at Victoria, and cooked it rare and ate it just with wholegrain mustard when I got home.

Avoid for another year, I suggest.

Comments

[aca.livejournal.com]

Given our patronage over the last decade I don't think a letter to Fullers is too outrageous a response, eh?

[rplackett.livejournal.com]

I did complain to them at the time actually, but i think a letter would certainly not be out of place.

[non-trivial.livejournal.com]

Yeah I mentioned it to the bar staff as I left and asked them to pass it on to the landlord... we'll see.

[taigrrr.livejournal.com]

Well, I'm sure they'll pass your complaint right along. I'm pretty sure that's how it works...